Return Policy
Full Refund: On items
returned in resalable condition within 12 Days of shipment.
Full Credit: Items returned
in resalable condition after 12 days
receive a credit
toward a future purchase.
DAMAGED
SHIPMENTS: Always Inspect Your Order for Damage Upon Receipt.
If Damage is evident, refuse delivery if you're available to do so.
Occasionally,
a shipment will be damaged, in which case we will replace the prints at
no
cost
to you, but you must file a claim for reimbursement as described
below.
UPS
Call
UPS at 800-742-5877 to let them know that the order is damaged, then call
STS Fine Art to let us know that your order was damaged as well so we can
replace it.
FEDEX
Call:
800-463-3339 to let them know that the order is damaged, then call
STS Fine Art to let us know that your order was damaged as well so we can
replace it.
US Postal Service
If
you receive prints damaged in shipping, bring the complete damaged package
and prints
to your local post office to file a claim. Indicate that payment
be made to STS Fine Art if you
want
to replace the prints. If, for some reason, you decide not to have
us replace the prints,
you should stipulate that the claim payment be made to you instead of STS
Fine Art.
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